Why there is no booking fee
From November the price on the page is the price you pay. Here is how the sums work.
Director
2 min read
For years we charged £1.50 a ticket to book online. It paid for the ticketing system and for little else, and it was the thing people complained about most.
The sums
We sell about 41,000 tickets a year. The new system costs us a flat monthly fee instead of a share per ticket, so the fee had stopped paying for anything at all. We have put a pound on the full price of some evening concerts instead, and nothing on Sunday at Four or the talks.
What stays the same
Under-26 tickets stay at half price, companions of disabled visitors still come free, and Friends still save £3 on every ticket.
