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Your visit

Before you come

Doors open 45 minutes before the start. The box office keeps the tickets, the bar takes cards, and the river door is step-free.

The foyer: an oak box office counter with a brass lamp, a rack of printed programmes and a brick arch into the hall.

What people ask

When do the doors open?

Forty-five minutes before the start, for the foyer, the bar and the hall. Seats are unreserved unless the event page says otherwise, so the early ones choose.

Can I bring a bag or a coat?

Yes. There is a free cloakroom in the foyer for coats, bags and buggies. Large suitcases we can keep behind the box office.

Is there a bar?

The Yard bar opens with the doors and through every interval: local beer and cider, wine, soft drinks and coffee. You can take drinks into the Nave in our glasses.

Can I bring children?

Yes, to anything without an age on its page. Under-fives come free to the Sunday at Four concerts and the family mornings, sitting on a lap.

What if I arrive late?

We let latecomers in at a suitable break, to the back of the hall or the gallery. For theatre that is the interval.

I can’t come any more. Can I get my money back?

Up to 48 hours before the start, yes, in full. After that we resell the seat if the event sells out and refund you then.

Getting here

On the river, ten minutes from the station

Saltmarket Hall is on Chapel Staithe, on the north bank of the river between Fye Bridge and the Quayside.

On foot from the station
Twelve minutes: over Foundry Bridge, left along the river path, under two bridges. The path is lit until midnight.
By bus
Routes 21, 22 and 23 stop at Magdalen Street, four minutes away. The last bus leaves at 23:20.
By bike
Twenty stands in the Yard, under cover, and more along the railings on the river path.
By car
Saint Anne’s car park is six minutes away and has two charging bays. Blue badge holders can park in our two bays on Chapel Staithe; ask the box office.
A sketch map: the river runs across the middle; Saltmarket Hall is on the north bank between Fye Bridge and the Quayside; the station is south-east over Foundry Bridge, twelve minutes on foot along the river path; the bus stop on Magdalen Street is four minutes north; Saint Anne’s car park six minutes west.Saltmarket HallStationRiver path, 12 minMagdalen Street buses, 4 minSt Anne’s car park, 6 minFye BridgeFoundry BridgeRiver Wensum
Seating plan of the Nave: the stage at the top, nineteen rows of stalls in two blocks with a centre aisle, six wheelchair spaces in row J, and the gallery round three sides.GalleryGalleryGallery over the west doorStageAABBCCDDEEFFGGHHJJKKLLMMNNOOPPQQRRSSAisle
Stalls, unreservedRow J: six wheelchair spaces, a companion seat beside each

Access

Every room step-free

The river door has level access to the Nave, the Vestry, the Yard and the accessible toilet. The gallery is up fourteen steps.

Wheelchair spaces
Six spaces in row J of the Nave, with a companion seat beside each, and two in the Vestry. Companions come free.
Hearing
An induction loop in the Nave and at the box office. Captioned performances are marked in the programme.
Seeing
Large-print programmes on request, and a touch tour of the Nave before every theatre show.
Quiet
The Vestry is open as a quiet room during concerts in the Nave. Ear defenders at the box office.